Privacy and Cookies Policy

This Privacy Policy outlines how www.contacta.co.uk uses and protects your information. We reserve the right to change this policy at any time. It was la‍‍‍st updated on 04/10/17. By submitting your personal information to Contacta, you agree that we may collect and use this data in accordance with our Privacy Policy below.  

Why we gat‍‍‍her data

We gather data to understand how people use the website in order to present relevant information and to improve our products and services.

What information we co‍‍‍llect

Some services we offer may only be available if we have certain information about you. To use these services, you’ll be asked to submit personal data about yourself. We may collect and process the following information related to our services:

  • Personal information that you choose to give us such as name and email address
  • Enquiries and feedback entered into web forms

The following information is non-identifiable and is automatically collected:

  • Your IP address and browser details, such as browser type, version and host operating system
  • Demographic information such as gender, location and age to help us build a picture of website users
  • Information about how you use the site, including URL click stream to, during and from our page
  • Site interaction information, such as scrolling, hovers and mouse clicks

How we u‍‍‍se data

Automatic data is collected and used to:

  • Improve our services and products
  • Customise the website for you

Personal information may be used to:

  • Contact you about a specific enquiry or feedback submitted
  • Send information about relevant new products, or other company updates subject to your consent (see “Controlling your data” below)
  • Notify you about changes to our services

Controlling your data

When entering your details on our website you may be asked to opt in to receive marketing communications from us. By doing so you consent to us using your information in the ways detailed above.You can alter your preferences at any time by unsubscribing or contacting us at:Office 13, Dana Trading Estate, Transfesa Road, Paddock Wood, TN12 6UT or email [email protected]

Security

Your Personal Information is stored in secured locations and on servers located at the facilities of our service providers within the EU. We will never sell your data to third parties or use it for any other purposes. We use data securely and we handle data in a way that follows our Data protection policy.‍‍‍

Cookies Policy

What is a cookie?

www.contacta.co.uk uses small text files known as cookies put onto your computer by your browser to collect information about how you browse the site. When you return to our site, the cookies will identify your browser. Cookies cannot be used to identify you as an individual.

How we use cookies

  • To help us improve our website and provide you with a better service
  • To see if you are logged into certain sections of the site (distributor portal)
  • We use Google Analytics to measure how people are using the website so we can update and improve it
  • Returning visitors

Manipulating cookies

Google Analytics uses cookies to measure the following on our website:

  • Counts how many people have visited
  • Length of time spent on the website
  • When you leave the website
  • If you’ve visited before
  • Which pages you visit

You are able to alter what cookies we have access to in your web browser settings. You can also refuse all cookies. However refusing all cookies may affect you being able to use some features of our website.Unless you have refused cookies our website will automatically collect them.

External Links

Our website does contain links to other domains. Contacta are not in control of any other domains than www.contacta.co.uk and www.myhailo.co.uk and we suggest ‍‍‍you read the Privacy Policy of any other website you visit.

Contact Us

If you have any questions, don’t hesitate to contact us by calling 01732 223900 or by emailing [email protected] Alternatively, you can write to us at Office 13, Dana Trading Estate, Transfesa Road, Paddock Wood, TN12 6UT.

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you. We charge £5 for information requests and require you to prove your identity with approved identification. Please contact us in the following ways to request your personal information:

Office 13, Dana Trading Estate, Transfesa Road, Paddock Wood, TN12 6UT or email [email protected]